The term grievance usually sets forth the scope of the grievance procedure. It outlines the type of complaints, including dissatisfaction, allegation, or complaint that there has been a violation, misinterpretation, misapplication, criminal practices, or harassment in public or private organizations. Grievances in education institutions fall into two categories, namely academic and non-academic. A list of grievances in both types will be set in the CIMAT GRC system. Other grievances about the users, including non-teaching faculty, can be entered while the complainant posts the grievances.